✖

GUNROX is a hardcore old-school turn-based PvP game with full loot drop where you can take all of your opponent's equipment after killing him

Home « » Account

Stolen Account Recovery Options

If you are absolutely sure you are entering valid email/password but the website still says entered login details are invalid, chances are your account was hijacked/stolen. Here you can see possible options to recover it.

I have mobile phone linked to my account.

If you have mobile phone linked to your account, you will be able to change your login name (email) using SMS verification.

Change Account E-mail Using SMS Verification

I don't have mobile phone linked to my account.

When you lost control of your account so that both password and login name (email) were changed and you don't have mobile phone attached, you have to submit manual recovery request to us providing your personal ID documents matching your name entered during account creation.

Support Request with ID Verification

I don't have mobile phone linked to my account and I have entered random name during account creation.

If you don't have mobile phone attached and you haven't entered your real name during account creation, there is no way we can verify you are the real owner of specific account. Unfortunately recovery is not available in this case. You can only start the game from scratch by creating a new account. Please, pay serious attention to registration details this time.

Home Support Contact Privacy Policy Terms of Use Rules of Conduct Video Policy

TOV Enkord uses its own cookies and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies check our privacy policy.

DISCLAIMER: The information provided on our websites is for general informational purposes only. All information on our websites is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any on our websites. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF OUR WEBISTES OR RELIANCE ON ANY INFORMATION PROVIDED ON OUR WEBSITES. YOUR USE OF OUR WEBSITES AND YOUR RELIANCE ON ANY INFORMATION ON OUR WEBSITES IS SOLELY AT YOUR OWN RISK.

Copyright © 2007 - 2022 TOV Enkord. All Rights Reserved.

Download Play Now GUNROX is a hardcore old-school turn-based PvP game with full loot drop where you can take all of your opponent's equipment after killing him

.lazyframe{position:relative;background-color:currentColor;background-repeat:no-repeat;background-size:cover}.lazyframe__title{position:absolute;top:0;right:0;left:0;padding:15px 17px;z-index:3}.lazyframe__title::after{z-index:-1}.lazyframe:hover{cursor:pointer}.lazyframe::before{display:block;content:"";width:100%;padding-top:100%}.lazyframe[data-ratio="16:9"]::before{padding-top:56.25%}.lazyframe[data-ratio="4:3"]::before{padding-top:75%}.lazyframe[data-ratio="1:1"]::before{padding-top:100%}.lazyframe iframe{position:absolute;top:0;right:0;bottom:0;left:0;z-index:5;width:100%;height:100%}.lazyframe[data-vendor="youtube"],.lazyframe[data-vendor="youtube_nocookie"]{background-color:#e52d27;font-family:Roboto, Arial, Helvetica, sans-serif}.lazyframe[data-vendor="youtube"] .lazyframe__title,.lazyframe[data-vendor="youtube_nocookie"] .lazyframe__title{color:#eee;font-family:Roboto, Arial, Helvetica, sans-serif;font-size:18px;text-shadow:rgba(0,0,0,0.498039) 0 0 2px;-webkit-font-smoothing:antialiased;-webkit-tap-highlight-color:rgba(0,0,0,0);transition:color 0.1s cubic-bezier(0.4, 0, 1, 1)}.lazyframe[data-vendor="youtube"] .lazyframe__title:hover,.lazyframe[data-vendor="youtube_nocookie"] .lazyframe__title:hover{color:#fff}.lazyframe[data-vendor="youtube"] .lazyframe__title::before,.lazyframe[data-vendor="youtube_nocookie"] .lazyframe__title::before{content:"";display:block;background:linear-gradient(rgba(0,0,0,0.2), transparent);height:98px;width:100%;pointer-events:none;position:absolute;top:0;left:0;right:0;z-index:-1;-webkit-tap-highlight-color:rgba(0,0,0,0)}.lazyframe[data-vendor="youtube"]::before,.lazyframe[data-vendor="youtube_nocookie"]::before{padding-top:56.25%}.lazyframe[data-vendor="youtube"]::after,.lazyframe[data-vendor="youtube_nocookie"]::after{content:"";position:absolute;left:50%;top:50%;width:68px;height:48px;margin-left:-34px;margin-top:-24px;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 512 512'%3E%3Cpath fill='%231F1F1F' d='M255.7 446.3c-53.3.3-106.6-.4-159.8-3.3-17.4-1-34.7-2.5-50.4-11C35 426.3 27 418.4 22 407.2 13.2 388.6 10.5 369 9 349c-3.4-41.3-3.6-82.6-1.8-123.8 1-22 1.6-44 6.8-65.5 2-8.4 5-16.6 8.8-24.4C32 117 48 108 67.3 104c16.2-3 32.8-3 49.3-3.7 56-2.3 112-3.5 168-3 43 .6 86.2 1.7 129.3 4 13.2.6 26.6.8 39.3 5.5 17.2 6.4 30 17.2 37 34.7 6.6 16.8 9.2 34.2 10.6 52 3.8 48.7 4 97.3.7 146-1 16.3-2.2 32.7-6.5 48.8-9.7 37-32.8 51.5-66.7 53.8-36.2 2.5-72.5 3.8-108.8 4.3-21.3.2-42.7 0-64 0zM203.2 344L348 264.7l-144.8-79.3V344z'/%3E%3Cpath fill='%23FEFDFD' d='M203.2 344V185.5L348 264.8 203.2 344z'/%3E%3C/svg%3E");background-position:center center;background-size:100%;background-repeat:no-repeat;opacity:.81;border:none;z-index:4}.lazyframe[data-vendor="youtube"]:hover::after,.lazyframe[data-vendor="youtube_nocookie"]:hover::after{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 512 512'%3E%3Cpath fill='%23DD2C28' d='M255.7 446.3c-53.3.3-106.6-.4-159.8-3.3-17.4-1-34.7-2.5-50.4-11C35 426.3 27 418.4 22 407.2 13.2 388.6 10.5 369 9 349c-3.4-41.3-3.6-82.6-1.8-123.8 1-22 1.6-44 6.8-65.5 2-8.4 5-16.6 8.8-24.4C32 117 48 108 67.3 104c16.2-3 32.8-3 49.3-3.7 56-2.3 112-3.5 168-3 43 .6 86.2 1.7 129.3 4 13.2.6 26.6.8 39.3 5.5 17.2 6.4 30 17.2 37 34.7 6.6 16.8 9.2 34.2 10.6 52 3.8 48.7 4 97.3.7 146-1 16.3-2.2 32.7-6.5 48.8-9.7 37-32.8 51.5-66.7 53.8-36.2 2.5-72.5 3.8-108.8 4.3-21.3.2-42.7 0-64 0zM203.2 344L348 264.7l-144.8-79.3V344z'/%3E%3Cpath fill='%23FEFDFD' d='M203.2 344V185.5L348 264.8 203.2 344z'/%3E%3C/svg%3E");opacity:1}.lazyframe[data-vendor="vimeo"]{background-color:#00adef}.lazyframe[data-vendor="vimeo"] .lazyframe__title{font-family:"Helvetica Neue", Helvetica, Arial, sans-serif;color:#00adef;font-size:20px;font-weight:700;text-rendering:optimizeLegibility;user-select:none;-webkit-font-smoothing:auto;-webkit-tap-highlight-color:rgba(0,0,0,0);background-color:rgba(0,0,0,0.5)}.lazyframe[data-vendor="vimeo"]::before{padding-top:48.25%}.lazyframe[data-vendor="vimeo"]::after{content:"";height:40px;width:65px;display:block;bottom:10px;left:10px;z-index:3;background-color:rgba(0,0,0,0.5);background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='20' height='20' baseProfile='tiny' viewBox='0 0 24 24'%3E%3Cpath fill='%23FFF' d='M7.765 16.89l8.47-4.89-8.47-4.89'/%3E%3C/svg%3E");background-position:center center;background-size:100% 100%;background-repeat:no-repeat;border-radius:5px;position:relative}.lazyframe[data-vendor="vimeo"]:hover::after{background-color:#00adef}.lazyframe[data-vendor="vine"]{background-color:#00bf8f}.lazyframe[data-vendor="vine"] .lazyframe__title{color:#fff;font-family:"Helvetica Neue", Helvetica, Arial, sans-serif;font-size:14px;line-height:16px;white-space:nowrap;z-index:3;position:relative}.lazyframe[data-vendor="vine"] .lazyframe__title::after{content:"";position:absolute;top:0;left:0;right:0;z-index:-1;height:115px;padding:24px 70px 24px 24px;background-image:linear-gradient(to top, rgba(23,23,23,0) 0, rgba(23,23,23,0.7) 100%)}.lazyframe[data-vendor="vine"]::before{padding-top:100%}.lazyframe[data-vendor="vine"]::after{content:"";width:60px;height:60px;position:absolute;left:50%;top:50%;z-index:4;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='136' height='136' viewBox='0 0 136 136'%3E%3Cpath fill='%23FFF' d='M56 44c-.7 0-1.4.2-2 .5-1.2.8-2 2-2 3.5v40c0 1.4.8 2.8 2 3.5.6.3 1.3.5 2 .5s1.4-.2 2-.5l34.6-20c1.3-.7 2-2 2-3.5 0-1.4-.7-2.8-2-3.5L58 44.5c-.6-.3-1.3-.5-2-.5z'/%3E%3C/svg%3E");background-color:rgba(0,0,0,0.5);background-size:cover;background-repeat:no-repeat;margin-top:-30px;margin-left:-30px;border-radius:50%}.lazyframe[data-vendor="vine"]:hover::after{background-color:rgba(0,0,0,0.75)}

Stolen Account Recovery Options

My Account