GUNROX is a hardcore old-school turn-based PvP game with full loot drop where you can take all of your opponent's equipment after killing him
hardcore old-school turn-based PvP game with full loot drop where 
you can take all of your opponent's equipment after killing him
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Bug at accountchanges (changing password)

Status: Closed Severity: Suggestion Reproducibility: Always Reply

There is a option to change your password by enter your emailadress and old password.
If i do this with my local (german) translation thats not possible.
Error said you couldn't find the emailadress.
Its right emailadress and the adress was never changed.

Reported by .

13 years ago Quote
Reply to

There is a option to change your password by enter your emailadress and old password.
If i do this with my local (german) translation thats not possible.
Error said you couldn't find the emailadress.
Its right emailadress and the adress was never changed.

I checked it and didn't found any bug... I easy changed password by email and old password several times in german localisation...
Maybe you typing something wrong? I need to know what you typing exactly, pls contact me in game.
13 years ago Quote
13 years ago Quote
Reply to
I just try it because another german player told me about problems and alerts.
You can be sure i used my original and right written email. Its the same like my login and i always used the same.
After i insert the adress at the formular and i switch to the next field there comes a red field with message: "Fehler beim prüfen deiner Emailadresse. Bitte nochmal versuchen"
Translation: "Error after proof of email-adress. Please try it again"
Edited 2 minutes later by .
13 years ago Quote
13 years ago Quote
Reply to
After astor said he had no problems i changed my localisation of internetexplorer into english.
So i could try the same function in english and there are no problems. Maybe there is a wrong name of the field at german pages because with german localisation its not possbile.
Edited 8 minutes later by .
13 years ago Quote
13 years ago Quote
Reply to
i have this same problem
i cant change email or password
and creat new acc
13 years ago Quote
13 years ago Quote
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I've double checked that and really cant understand what is the difference... everything should work ok... 😕
13 years ago Quote
13 years ago Quote
Reply to
The upper problem still exists.
Another german player told me it's not possible to create a new account with german localisation. I checked this and he is right.
After insert of a email-adress and going to input-field of password there is a check and this always said with german words: "Error of proving your emailadress, please try it again."
You really should fix this because of this its not possible for new german players to be part of the community.
Edited 9 minutes later by .
13 years ago Quote
13 years ago Quote
Reply to
Maybe i found a new step to solve to problem.
Our standart-entry for german language at internetexplorer is:
Deutschland [de]
If i choose different languages for example first english and 2nd german this happens

I start gunrox and i see the german newspage (because first language is german thats ok)
I click at "Neuer Account" or "New Account" (depends on selected language of gunrox in itself) But now the english page and not the german page is open for creating a new account. (Here all is fine with all possible kind of email adresses)
If i choose only english language at my internetexplorer i see english newspage and english pages for accountcreation and accountmanagements like password-changes and so on.
If i choose only german language at my IE i see german news and the german pages for accountcreation and -managment with the bugs i discribe above.
This means i only see german pages of account-managment if i only have german language selected and no other languages. This is also strange because german newspage is shown fine just with german at first position of selection (like my screen with options of IE).
Edited 5 minutes later by .
13 years ago Quote
13 years ago Quote
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as far as i know problem should be solved.
Now german player should be able again to create a new account or to change password.
13 years ago Quote
13 years ago Quote
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Kick ass, thx a lot ☺
13 years ago Quote
13 years ago Quote

Status: Closed Severity: Suggestion Reproducibility: Always Reply

Download Play Now GUNROX is a hardcore old-school turn-based PvP game with full loot drop where you can take all of your opponent's equipment after killing him